Privacy Policy

Information We Collect

We may collect and process the following personal information when you contact us or use our website:

  • Name

  • Email address

  • Telephone number

  • Postcode

We may also collect non-personal information, including:

  • IP address

  • Browser type and version

  • Pages visited and website usage data (via Google Analytics)

How We Use Your Information

We use your information for the following purposes:

  • Responding to enquiries and providing information about our services, including building works, extensions, renovations, and related services

  • Communicating with you regarding your enquiry

  • Improving the functionality, performance, and content of our website

  • Analysing website traffic and user behaviour using Google Analytics

We will not use your personal data for marketing purposes without your explicit consent.

Sharing Your Information

We may share your information only where necessary, including:

  • Service Providers: Such as Google Analytics, to help us understand website performance and usage

  • Legal Requirements: Where disclosure is required by law or to protect our legal rights

We do not sell, rent, or trade your personal data to third parties.

Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent: When you submit information through our contact forms

  • Legitimate Interests: To respond to enquiries, provide requested services, and monitor website performance

Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data where applicable

  • Withdraw consent at any time where processing is based on consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been breached

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to meet legal and regulatory requirements.

Data Security

We take appropriate technical and organisational measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will include a revised “Last updated” date.